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The open source CRM systems that we analyze are: CiviCRM [7], OpenCRX [8], OpenTaps [9], SugarCRM [10], Vtiger [11] and Free CRM [12]. 4.1. CiviCRM CiviCRM [7] is an open source tool, based on relationship management solutions. This tool is web-based, multi-language, and intended to needs of ... Doc Retrieval
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Site.com Workbook
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